Help with this site

Browsers
Screen resolution
Forms
Scripts
Printable pages
Fonts

Browsers

We aim to support the following browsers:

PC

• Microsoft IE 6+
• Microsoft IE 7+
• Firefox 2+
• Firefox 3+

Macintosh

• Safari 3.0.4+
• Firefox 2+

Linux

• Mozilla (gecko) 1.8+

Broken Links / Can’t find an existing site

The World Vision Australia website is constantly updated to provide relevant information. As a result you might find that older sites are moved or archived and their addresses changed. Whilst we try to adjust links you might still find some that return an error. To find out if a site has been changed or deleted please try visiting our site map and adjust any old bookmarks accordingly.

Multimedia and File Downloads

The World Vision Australia website contains a variety of downloadable documents or multimedia elements such as videos and interactive presentations. These downloads or multimedia may require different software programs to view them. Each downloadable document or multimedia element shows the file type and size in a bracket next to the hyperlink.

The following is a list of the different types of files we may have on our site and what program is required to use them.

Screen resolution

The site is best viewed with a screen resolution of 1024 x 768 pixels or higher. However, all pages support an 800 x 600 screen resolution.

Forms

Validation

If there is a problem validating any of the information that you have provided, an error message will be displayed to help you complete the form correctly.

Navigation

Most forms have specific navigation buttons to help you proceed to the next step or returning to the previous step to amend perviosuly provided details. It is advisable to use these buttons rather than the Browser “Back” button.

Submission

Once a completed form has been submitted there will be a slight delay during processing. Please do not close the Browser or use the Browser “Back” button until you are shown the final confirmation screen, including your transaction reference number. This will ensure the details are captured and processed correctly.

Scripts

• This site is viewed best with JavaScript enabled.
• On most pages, JavaScript is required to view the drop down horizontal menu items in the header and is used for error checking on some forms.
• However, all forms and content sections should still be usable if JavaScript is not enabled or not supported in your web browser. There are some exceptions which are specifically stated on the form.

Printable Pages

• Use the standard Print function in your web browser options to print any page on this site.
• Some pages on this site will also have a printer friendly icon that can be used.

Fonts

To change the text size in:

• Internet Explorer
  Click the View menu, then select Text Size and then choose larger or largest (the default is medium).
  * Alternatively, hold down the Ctrl key and scroll the mouse wheel (if you have one).
  
  
• Netscape Click the View menu, then select Text Zoom and then choose the size you would like (the default is 100%).
  * Alternatively, hold down the Ctrl key and at the same time, push the - or = key.
  
  
• Firefox Click the View menu, then select Text Size and then choose the whether you would like to increase the size (increase) or decrease the size (decrease).
  * Alternatively, hold down the Ctrl key and at the same time, push the - or + key.